Privacy policy

Privacy policy

OVERVIEW

This Privacy Policy describes how DEADLINE Studio collects, uses, and protects information when you visit deadline.space or place an order through our store.

INFORMATION WE COLLECT

When you place an order, we may collect information needed to process the order, such as your name, email address, shipping address, billing information, phone number, order details, and payment confirmation details.

When you browse our store, we may automatically receive technical information such as your IP address, browser type, device information, and pages visited. This helps us operate, improve, and protect the website.

HOW WE USE YOUR INFORMATION

We use your information to process orders, arrange shipping, provide customer support, respond to questions, send order updates, manage pre-order or group buy communication, prevent fraud, and improve our products and website.

EMAIL COMMUNICATION

We may email you about your order, shipping updates, support requests, product updates, or store news if you have agreed to receive marketing emails. You can unsubscribe from marketing emails where an unsubscribe option is provided.

SHOPIFY AND THIRD-PARTY SERVICES

Our store is hosted on Shopify. Shopify provides the online platform that allows us to sell products to you. We may also use third-party services for payment processing, shipping, analytics, fraud prevention, email communication, and customer support. These providers may process information only as needed to provide their services.

PAYMENT INFORMATION

Payment information is processed by Shopify and payment providers. We do not store full credit card information on our own systems.

COOKIES

Our website may use cookies and similar technologies to keep the store working, remember preferences, analyze traffic, and improve the shopping experience. You can control cookies through your browser settings, but some store functions may not work properly if cookies are disabled.

DISCLOSURE

We may disclose information if required by law, to protect our rights, to prevent fraud or security issues, or when needed to complete your order through service providers such as payment processors and shipping carriers.

DATA RETENTION

We keep order and customer information for as long as needed to provide service, comply with legal obligations, resolve disputes, and maintain business records.

YOUR RIGHTS

Depending on your location, you may have the right to request access to, correction of, or deletion of your personal information. To make a privacy request, contact us using the email below.

CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Changes will be posted on this page.

CONTACT INFORMATION

For privacy questions or requests, contact us at ok@deadline.space.